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This page sets out the legal framework that governs your account and use of gi444. Access to our platform and all related services depends on your local law and eligible regions — please read this before you proceed.
gi444 operates under terms that are subject to the laws of the jurisdiction where you access the platform. We do not represent that our services are available or lawful in every location — whether you can use your account depends entirely on the laws of your country or region. For members in Bangladesh, this means that access, account activity and any transactions — including deposits via bKash or Rocket — are your responsibility to check against local regulations before proceeding. When you create an account, you are confirming that you have reviewed the applicable rules in your region and that you are accessing the platform where it is permitted. Our terms apply from the moment your account is active. If local law changes or you move to a different region, your eligibility may change too. We keep our published terms current; you can access the most recent version through the legal section of your account dashboard. Any material update to these terms will be flagged in your account notification area before it takes effect. If you have a question about how a specific policy applies to your situation, the policy support route described below is the correct first step.
Understanding exactly where our legal terms apply helps you make the right choices about your account. Each of the four areas below defines the boundary clearly so you know where our obligations begin and end.
Our terms govern how your account is created, verified and used on gi444. Access is only permitted where local law and your eligible region allow it. We do not extend access rights beyond what applicable rules permit — eligibility is always your own determination to make first.
Policy terms cover deposits and withdrawals processed through supported methods including bKash and Rocket. Transaction records are visible inside your account wallet section. Our terms define how disputes about transaction records are handled, but they do not override any applicable financial regulations in your region.
All game content, promotional notices and information published on gi444 fall within our policy scope. We manage this content directly. Where game studios such as JDB, Habanero or CQ9 supply content, our terms still apply to how that content is made available to your account — not to the studios' own licensing obligations.
Payment processors, mobile wallet providers and any external service you access via a link from gi444 operate under their own separate terms. Our policy does not extend to those third parties. You should review the terms of bKash or Rocket independently when using them to fund your account.
You hold several clear rights in relation to your account data and how we apply our policy to it. Inside the account settings section, you can review the personal details we hold, see a record of transactions linked to your wallet — including bKash and Rocket activity — and update any information that has changed. If a record looks wrong, the correction path starts in account settings; you submit the corrected detail and our team reviews it against the verification documents already on file. Raising a formal policy question is handled through the support contact route described in the section below this one. For requests that specifically relate to account data — such as asking what information we hold or requesting that outdated details be removed — the policy contact form is the correct channel. We aim to respond to data-related requests within the timeframe stated in the current version of our terms. A copy of the published terms is always available in the legal section of your dashboard so you can check your rights at any time without contacting us first.
Open the account history section to see a full log of activity, including wallet transactions via bKash or Rocket. The log is date-stamped and filterable by transaction type.
If your registered name, contact information or payment details need updating, start in account settings. Follow the fields shown there and submit the change for verification review.
Use the policy contact form — linked in the legal section of your dashboard — to ask about how a specific term applies to you. Keep your account ID ready when you submit.
For requests about what personal data we hold or to ask for removal of outdated information, use the dedicated data request channel described in our published privacy terms.
If you have a question that goes beyond what the published terms explain, or if you want to raise a concern about how this policy has been applied to your account, use one of the contact routes below. All three are accessible from within your account or from the contact section of this site.
The dedicated policy form is linked from the legal section of your account dashboard. Use it for questions about terms, data rights or eligibility. Include your account ID so we can locate the relevant records quickly.
Live chat is available from the support tab inside your account. It is the fastest path for account-level questions including disputes about a transaction record, bKash or Rocket wallet entries, or an account access issue.
Email support is suitable for formal written requests — including data queries or requests to correct records. The support email address is published in the contact section of the site. Attach any relevant screenshots or account references when you write.
Your account security and how we manage the information linked to it are central to this policy. Below are the four areas we want you to understand clearly.
We keep account records for the period required under our published retention policy. Transaction records — including bKash and Rocket wallet entries — are held in your account history. The retention period and your right to request removal are detailed in the current version of our terms.
Our site uses cookies to maintain your session and remember account preferences. The cookie policy is published separately and linked from the footer. You can adjust cookie preferences through your browser settings at any time without affecting your core account access.
We apply standard account protection measures including session management and verification at login. If you notice account activity that does not match your own actions, report it immediately through live chat or the policy contact form so we can investigate.
To request a change to data we hold — or to ask how a specific policy term applies to your account — use the policy contact form in your dashboard's legal section. We will confirm receipt and follow the process set out in our published terms.
Below are the questions we hear most often about how our legal terms apply to accounts, data and access in Bangladesh.
Access and eligibility depend on local law and your region. If your local regulations permit it, our terms apply from the moment your account is active. We do not make a determination about local law on your behalf — that is your own responsibility to confirm before proceeding.
The most recent version of our terms is always in the legal section of your account dashboard. If we make a material change, you will see a notification in your account before it takes effect. You do not need to contact support to access the published version.
Open account settings, locate the detail you need to change and follow the fields shown there. Submit the correction for review. Our team checks the update against the verification documents already linked to your account and confirms the change by notification.
Transaction records linked to your bKash or Rocket wallet are visible in your account history section. The records show the date, type and status of each transaction. For a formal account of what data we hold about you, submit a data request via the policy contact form.
Use the policy contact form in the legal section of your dashboard. Include your account ID and describe the specific term or decision you are questioning. We follow the dispute process set out in our published terms and respond within the timeframe stated there.
Yes. Submit a data removal request through the policy contact form or by email. Include your account ID and specify what you are asking to be removed. We will confirm receipt and follow the retention and removal rules in our published terms before completing any action.