Mobile / Live
gi444 is clear about what data we collect from you, why we hold it and how you can act on it. Access to this platform and its features depends on your local law and eligible regions — this policy covers what applies when you use our site.
When you create an account on gi444, we collect the information you provide directly — your name, contact details and the payment method you choose to use, which may include bKash or Rocket. We also collect data generated by your use of the site: session logs, device type, browser information and the pages you visit inside the lobby. This data helps us keep your account accessible, process wallet transactions and respond to support queries you raise. We do not sell your personal data to third parties. We share it only where strictly necessary — for example, with payment processors handling your bKash or Rocket transactions, or with service providers who help us operate the platform under confidentiality obligations. We retain your account data for as long as your account remains active or as required to meet our operational and legal obligations. When data is no longer needed, we delete or anonymise it in line with our internal retention schedule. Your eligibility to use the platform and the data we process in connection with it depend on your local law and the eligible regions we serve. If you have questions about a specific data point we hold, the support contact route in this policy is the right place to start.
This policy applies to your use of gi444 through our website and mobile browser. It covers data collected through your account directly. It does not extend to third-party services you reach from links on our site — those services operate under their own privacy terms. Understanding the boundary between what we control and what we do not is important before you share information anywhere connected to this platform.
Data you enter when logging in or updating your account profile is covered fully by this policy. This includes your contact details and any verification information submitted through the account settings page.
Records of deposits and withdrawals processed via bKash or Rocket are held in your account transaction history. We retain these records for operational purposes and to help you resolve any wallet query through support.
Your browsing activity within the gi444 lobby — which sections you visit, how long sessions last — is logged at a technical level. We use this to maintain platform performance and improve navigation, not to profile you for third-party advertising.
Payment processors, game studios such as JDB, Joker or Habanero, and any external links operate outside this policy's scope. We do not control how those parties handle data passed to them in the course of providing their service to you.
You have real, usable rights over the data gi444 holds about you, and we want those rights to be easy to act on. You can ask us to confirm what personal data we hold, request a correction if something is wrong, or ask us to remove data that is no longer necessary for us to keep. Start by checking your account profile page — most name, contact and wallet-preference details can be updated there directly without needing to contact support. For anything that requires us to act on your behalf — such as a data access request or a deletion request — raise it through the published support route. We will acknowledge your request and let you know the steps that follow. If your query relates to a specific bKash or Rocket transaction record, have your account reference ready when you write to us so we can locate the correct entry quickly. Your ability to exercise these rights may depend on your local law and eligible regions.
Open your account settings to see the contact and payment details we hold. For a full data summary beyond what is visible in-account, submit a request through our support channel.
Name, email and linked wallet references can be updated in account settings. If a field is locked, contact support with your account reference and we will process the correction.
If you are unsure why we hold a specific piece of data, or want to understand how a transaction record is used, write to us through the published contact route. We will respond with a clear explanation.
You can ask us to delete account data we no longer need to hold. We will review the request against our retention obligations and confirm the outcome in writing through the same channel you used.
If you have a question about this privacy policy, want to act on one of your data rights or need to flag a concern about how your account data is handled, use the contact routes published on the gi444 site. We do not list operating hours or response-time commitments here because those details are confirmed in the published support section — check there for the current information. Always include your account reference when you write so we can locate your records without delay.
Open the chat widget from any page on the gi444 site to raise your privacy question directly. Have your account reference ready so the conversation can start without unnecessary back-and-forth.
Send your data request or policy query to the email address listed in the gi444 support section. Include your registered contact detail and a clear description of what you are asking so we can handle it without delay.
The help section inside your account covers common privacy and data questions. If your issue is not resolved there, the help page also links to the direct contact route for escalated requests.
Data security at gi444 covers your account credentials, wallet records and session activity. We apply access controls so that account data is only reachable by the systems and staff who need it to operate the service you use. Cookies are used to keep your session active across pages in the mobile browser — you can manage cookie preferences through your browser settings, though disabling them may affect how the lobby loads on your device. Retention periods differ by data type: active account data is kept while your account is open, transaction logs are retained for operational purposes, and support correspondence is kept for a period sufficient to resolve any follow-up query. If you want to know the retention period for a specific data type, raise it through the published support channel. We do not share data with third parties for marketing purposes, and any processor we work with — including payment processors handling bKash or Rocket — operates under a confidentiality obligation.
Access to your account data is restricted by authentication controls. If you suspect your account has been accessed without your permission, change your credentials immediately and contact support using the published route.
We use session cookies to keep your lobby navigation smooth on mobile. Manage or clear them through your browser settings. Blocking all cookies may affect how account pages load between sessions.
We keep your data only as long as it is needed for the purpose it was collected. Transaction records linked to bKash or Rocket deposits are retained for operational and query-resolution purposes within the timeframe set in our internal schedule.
When this policy changes in a material way, we will note the update on this page. Continuing to use gi444 after a change is published means you have seen the updated terms. Check this page periodically if you want to stay current.
These are the questions we hear most often about how gi444 handles account data, cookies and your rights. If your question is not covered here, use the support contact route and we will respond with a specific answer.
We collect the name, contact detail and payment preference you provide at registration, along with technical data like your device type and session activity. This is used to operate your account and process wallet transactions through bKash or Rocket where you choose those methods.
We share data only where it is necessary to operate the service — for example, with payment processors handling your bKash or Rocket transactions. We do not sell your data. Any third party we work with is bound by a confidentiality obligation before receiving any information.
Most details — including contact information and wallet preferences — can be updated directly in your account settings page. If a field is locked or you need us to make a correction on your behalf, contact support with your account reference and describe the change needed.
Transaction records, including those linked to bKash or Rocket deposits, are retained for operational and query-resolution purposes. The exact retention period depends on the data type. You can ask about a specific record by raising a request through our published support channel.
We use session cookies to keep your account active as you move between pages, particularly in the mobile browser. You can manage or clear cookies through your browser settings. Disabling them may affect how certain account pages load, including the lobby navigation on your device.
Submit a deletion request through the published support contact route. Include your account reference and specify what data you want removed. We will review the request against our retention obligations — which may require us to keep some records — and confirm the outcome in writing.